The Mount Sinai Hospital offers social work services to assist patients in managing their care in a variety of settings and service areas. We offer social work support for patients receiving care on an inpatient or outpatient basis, or in the Emergency Department (also called the Emergency Room, ED, or ER).

Are you or a loved one hospitalized at Mount Sinai?

Social Workers are a part of the health care team on every inpatient unit at Mount Sinai. A hospitalization can be a difficult time for patients and their care partners. If you or a loved one is hospitalized, a Social Worker can help you during your stay. Social Workers help you plan for discharge from the hospital and to talk to your health care team about your needs during and after hospitalization. Social Workers provide support, information, and referrals to outside care providers when needed. Social Workers provide short-term counseling and crisis intervention services, and also help advocate for patients and their care partners.

Do you or a loved one need help with your outpatient health care at Mount Sinai (such as getting to appointments, taking your medicine, or getting necessary help at home)?

Social Workers are a part of the health care team in most ambulatory (outpatient) Mount Sinai practices. If you see a Mount Sinai doctor for your medical care, a Social Worker may be able to help you as part of those visits. It is also important to us that you have an easy transition when you go home after your hospital visit. Social Workers help you with a variety of needs, including keeping track of which doctors you see, arranging for necessary help at home, and giving you the resources and education you need to stay healthy at home, even long after you have left the hospital. Social Workers provide short-term counseling and crisis intervention services, and also help advocate for patients and their care partners.

Do you or a loved one need help while in the Emergency Department?

Social Workers are a part of the health care team in the Emergency Department at The Mount Sinai Hospital. Mount Sinai is unique in that we have social workers that specialize in pediatric, adult, and psychiatric Emergency Medicine. A trip to the Emergency Department can be a difficult time for patients and their care partners. Social Workers in the Emergency Department work closely with doctors, nurses, and other members of the health care team to help you and your loved ones get the support, information, and care you need quickly and at the right time. Social Workers also help patients and care partners make a smooth transition from the Emergency Department back to their homes, to other parts of the hospital, or to another health care facility, if needed.