At The Mount Sinai Hospital, we make it easy for you to manage your care, from requesting medical records to accessing our patient portal and more.
Our financial services team is dedicated to helping you finance your medical care. Our team can help you determine your insurance coverage, eligibility, and benefits. If you have insurance, a financial services representative will notify your insurance company and obtain treatment authorization. If you do not have insurance, our team will investigate ways for you to make affordable payments through programs such as Medicaid and Charity Care.
We can be reached Monday through Friday from 9 a.m. to 5 p.m. at 212-731-3100 or toll free at 866-682-9380.
For your convenience, we offer several bill pay options including by phone, mail, in-person, and online.
PhoneTo pay your bill or speak to a representative from our Patient Financial Services office, please call (212) 731-3100 or our toll-free number (866) 682-9380.
MailTo mail your payment, please send checks and money orders to:The Mount Sinai HospitalP.O. Box 27761New York, NY 10087-7761
In-PersonIf you prefer to pay your bill in-person, we have three financial services locations where you can make a payment.
Financial Counseling1468 Madison AvenueMC level, Room 220New York, NY 10029
Main Cashier (located in the Guggenheim pavilion)1190 Fifth Avenue (at E. 101st Street)Guggenheim PavilionNew York, NY 10029
Financial CounselingMount Sinai Center for Advanced Medicine5-17 East 102nd StreetFirst floorNew York, NY 10029
OnlineYou can also make a payment online using our secure, quick pay portal. Pay your bill online
You can request your records from any hospitalization, surgery, clinic visit, or trip to the emergency room at The Mount Sinai Hospital through our medical records office.
To request your records, please fill out our medical release form and mail it to the address below.
Medical RecordsThe Mount Sinai HospitalOne Gustave L. Levy Place, Box 1111New York, NY 10029(212) 241-7601
Download our medical record release form
MyChart allows you to communicate directly with your doctors as well as get test results, request prescription renewals, and manage your appointments. MyChart can be accessed through the internet browser on your desktop computer and mobile phone, or through the MyChart Android and iPhone app.
Visit MyChart
