MyMountSinai® App

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MyMountSinai® is your online gateway to Mount Sinai physicians and services, as well as all of your medical records. MyMountSinai®, a MyChart®Epic® Diamond Patient Experience recipient, enables you to take care of your health care needs on the go, access virtual care, and communicate easily with your medical team.

All of Mount Sinai—in One Spot

MyMountSinai® is designed to make it easier for you to find the health care you need. Whether you’re looking for urgent care, virtual or in-person care from your primary care physician or a specialist, MyMountSinai® puts it all in one place, with tools that make it easy to find what you’re looking for.

With MyMountSinai®, you can:

  • Schedule or manage appointments with new or existing providers
  • Find a physician  
  • Access virtual care including virtual urgent care, virtual primary care, and message only care
  • Check your symptoms and find care based on your symptoms
  • Find in person urgent care
  • Start a video visit
  • View your medical records and lab and test results
  • Send a message to our providers
  • Request prescription refills
  • Check in for appointments
  • View next steps after a visit
  • Find your way around select hospitals
  • Receive e-mail and/or text messages alerts when you have new messages or results in your account
  • Pay a bill using Apple Pay or Google Pay

Advanced, Private, and Secure

MyMountSinai® isn’t just more convenient—it uses the latest encryption technology and safeguards to keep your personal data secure. We are committed to protecting your privacy. If you do not have an access code, you can use our Self Sign-Up feature.

Make It Easy—and Secure to Log On

Your personal health information is literally at your fingertips on your smartphone. It’s easy to set up Touch ID, Face ID, a numeric passcode, or just use your password to log on. It’s your choice.

  1. Log into the app on your phone: Once you log in, click the menu button and look for “Account Settings.”
  2. Select your preferred authentication method: You will see toggle buttons for “Use Passcode,” “Use Touch ID,” “Use Face ID,” or “Use Biometric Login,” depending on your phone. Toggle the button for the method you prefer and complete the prompts.

How to Sign Up

For Mobile: The MyMountSinai® mobile app is free to download and use. Just go to the Apple App Store or Google Play. Once you download the app, you can log in with your MyChart username and password, or register if you are a new patient.

For Desktop: You can continue to access MyChart on your desktop at You can log in with your MyChart username and password, or register if you are a new patient.