Our Services
Whether looking for an advanced treatment option, surgical specialty, or a second medical opinion, international patients will find the highest possible quality of care and convenience at Mount Sinai Health System.
Meet Our Team
The staff of The Department of International Services strives to meet the individual needs of every patient.
Concierge Services
Mount Sinai is pleased to offer international patients seeking medical treatment in the U.S. the greatest degree of convenience and comfort both while planning your visit and during your stay.
The Department of International Services at the Mount Sinai Health System is a 24-hour, 7-day a week service that provides patients seeking medical treatment in the United States with a single point of contact for accessing the highest quality care across five hospitals throughout New York City.
Ranked as the No.1 hospital in the New York metropolitan region and No.19 among hospitals in the world by Newsweek’s list of World’s Best Hospitals 2021, The Mount Sinai Hospital provides the most professional and personalized care to all of our international guests and their families.
We understand that every international patient has different needs and expectations, and our team is here to ensure personalized guidance through every aspect of treatment. Our dedicated staff can assist in connecting you with one of our distinguished physicians, supplying and securing cost estimates, and coordinating appointments and admissions that meet your travel dates. Our goal is to provide the most professional and personalized care to all our international guests and their families.
Our International Services Department assigns each visiting patient a dedicated member of our medical concierge team, who offers personal assistance 24 hours a day, 7 days a week from the initial phone call to the final transfer of medical records after treatment is complete. By performing a variety of services such as scheduling medical appointments and making hotel reservations, our team strives to handle all logistics, so patients are free to focus on treatment and healing.
Embassies/Consulates/Foreign Agencies
For our patients who will be sponsored by a consulate, embassy, or foreign agency, The Mount Sinai Health System requires a guarantee letter of payment letter prior to admittance into our institution. Once this letter is received, it will act as financial clearance for the patient’s medical treatment.
New COVID-19 safety precautions require all patients visiting from outside of the country to adhere to a 72-hour quarantine, followed by a PCR test on the fourth day. Mount Sinai will perform the PCR tests.