Medical Records Requests

Patients can request medical records be sent directly to themselves or to a third party. Records can be from any hospitalization, surgery, clinic, doctor office, or emergency room visit.

Request Online

For medical records from any Mount Sinai site:

Sign into your MyMountSinai account and create a request via the Sharing Hub. Options for records include a snapshot or a formal copy.

For medical records from Mount Sinai Doctors offices only:

Use our online request tool.

Request by Mail or In person

1. Select the appropriate form below and download

Request medical records for myself:
- English
- Arabic
- Greek
- Russian
- Spanish
- Simplified Chinese
Authorize release of medical records to a third party:
- English
- Arabic
- Greek
- Russian
- Spanish
- Simplified Chinese

2. Read the form thoroughly and fill out completely.

3. Deliver the completed form by mail or in person, where applicable, to the Medical Records Department at the Mount Sinai site where you were treated from the list below.

Note: If you request your records in person, you need to bring a valid government-issued photo ID.

Hospital Site	Address	Contact Number
The Mount Sinai Hospital	The Mount Sinai Hospital HIM/Medical Records One Gustave L. Levy Place, Box 1111 New York, NY 10029	212-241-7607
Mount Sinai Queens	Mount Sinai Queens HIM/Medical Records 30-14 Crescent Street, 5th Floor Long Island City, NY 11102	718-808-7683
Mount Sinai Beth Israel	Mount Sinai Beth Israel Health Information Management/Medical Records 150 East 42nd Street, Fifth Floor, Section D New York, NY 10017 In-person requests not available at this location	212-420-2665
Mount Sinai Brooklyn	Mount Sinai Brooklyn Health Information Management 3201 Kings Highway Brooklyn, NY 11234	718-951-2806
Mount Sinai Doctors	Request your Mount Sinai Doctors records by using our online request tool, you can call the practice directly to obtain address information to send a completed form or Mount Sinai Doctors-Medical Records 1 Gustave L. Levy Place, Box 1111 New York, NY 10029	Contact the individual practice or request your Mount Sinai Doctors records by using our online request tool
Mount Sinai-Union Square	Mount Sinai-Union Square Health Information Management/Medical Records Attn: Outpatient Team 150 East 42nd Street, Fifth Floor, Section D New York, NY 10017 In-person requests not available at this location	212-420-2665
Mount Sinai Morningside	Mount Sinai Morningside Health Information Management 1090 Amsterdam Avenue 13th floor, Suite B New York, NY 10025	212-523-3265
Mount Sinai West	Mount Sinai West Health Information Management 1000 Tenth Avenue New York, NY 10019 Lower Level	212-523-6623
The Blavatnik Family Chelsea Medical Center	The Blavatnik Family Chelsea Medical Center Health Information Management 325 West 15th Street New York, New York 10011	212-420-2665
New York Eye and Ear Infirmary of Mount Sinai	New York Eye and Ear Infirmary Medical Records 310 East 14th Street New York, NY 10003	212-979-4352
Mount Sinai-Behavioral Heath Center	Mount Sinai-Behavioral Heath Center Health Information Management/Medical Records 150 East 42nd Street, Fifth Floor, Section D New York, NY 10017 In-person requests not available at this location	212-420-2665
Mount Sinai South Nassau	Mount Sinai South Nassau Health Information Management One Healthy Way Oceanside, NY 11572	516-632-3907

Patient Rights

Mount Sinai Health System patients have the right to access their health information according to federal and state laws. Health Insurance Portability and Accountability Act (HIPAA) regulations are extensive and designed to protect patient privacy.

Frequently Asked Questions (FAQ)

Q: Can I request health records on behalf of a patient? 
A: Please review the special circumstances listed below under which someone else can request health records for a patient.

Special Circumstances:

If the patient is incapacitated, or unable to sign for him/herself: the patient representative must enter their relationship to the patient so that we can determine authority to request the records.
If the patient is deceased: the established next of kin, court-appointed administrator or executer of the state can request the medical records. A copy of the death certificate will be required to verify death if the patient did not expire in our facilities.

Q: How can third parties (e.g., other health care providers, law enforcement, insurance company, employers, attorneys, courts, etc.) request records for a patient directly?
A: A third party can obtain a patient’s medical records with patient authorization to do so. Third parties should follow the instructions for “Request by Mail or In person” above, completing the instructions using the form to “Authorize release of medical records to a third party.”

Q: Where can I obtain other health records? 
A: You can access physician office records from MyMountSinai*, our electronic patient portal. You can also use the request forms to obtain cardiology images, radiology films, and pathology slides from the hospital departments that maintain those records.

* MyMountSinai is the electronic portal where Mount Sinai patients can make appointments, communicate with their doctor, request refills, access test results, and review visit notes via a secure identification and password. If you do not have MyMountSinai, sign-up online at our website.

Q: How long does it take to process the request?
A: Some records requested through MyMountSinai will be received immediately. For all other record requests, in accordance with HIPAA law, we will respond to requests for copies within 30 days. But, once the request is received, we generally respond within 7-10 business days.
If your request is for urgent medical care, let us know and we will expedite it. You can complete your request in person, and we can give you the urgently needed information—diagnostic tests, consultations, operative reports, etc. But, do allow as much time as you can, since more time might be needed to search for older records stored outside the hospital.

Note: we keep all records for a minimum of 10 years after the last patient visit. The records of children will be kept until the child is 21.

Q: Do I have to pay for the medical record request?
A: There are fees for patients and attorneys.

We may charge a fee as permitted by law. You may have to pay a reproduction fee for your records. Mount Sinai Health System may use a copy service that will charge depending on the type of request and how the record is delivered.

For patients: A fee of $6.50 may be charged for electronic record delivered in electronic format. A per page fee may be charged to deliver in paper the electronic record ($0.07 /page) or the paper records ($0.12 /page). You will have an opportunity to discuss those fees.

Note: Mount Sinai Health System does not charge a fee to provide records for urgent in-person requests, or to submit records to physicians or health care providers. For other parties, such as attorneys, insurance companies, subpoenas, a fee of $0.75/page may be charged.