Visiting Mount Sinai
Our visitor policy is designed to meet the emotional needs of our patients while also maintaining a safe environment for everyone. A visitor is defined as someone who is accompanying or visiting a patient at the Mount Sinai Health System. Individuals who are coming onsite for business meetings are considered to be business guests and must be fully vaccinated.
Mount Sinai welcomes visitors to our hospitals and our emergency rooms. We ask that all visitors please follow the below policy. For visitors to our ambulatory (outpatient) locations, please see our ambulatory visitor policy below.
- Visitors must be 12 years of age or older. Only one visitor per day.
- All visitors for adult inpatients must be fully vaccinated against COVID-19 (proof of vaccination as defined by NYC) or have proof of a negative PCR test collected within 72 hours of their visit
- Prior to entry, visitors will be screened for symptoms, have their temperature checked, and be asked for their contact information.
- Any visitor who has been diagnosed with COVID-19 in the previous 10 days will not be allowed to enter the hospital.
- Any unvaccinated or partially vaccinated visitor who has been in close contact with someone diagnosed with COVID-19 in the last 10 days, will not be allowed to enter the hospital.
- Visitors must wear a surgical mask during their visit. A mask will be provided if needed. If needed, visitors will be given personal protective equipment and shown the proper way to wear it.
- Visitors must wash their hands with soap and water, or use hand sanitizer, before entering and exiting a patient’s room.
- Visitors must keep their mask on and stay in the patient’s room throughout their visit unless asked to step out by hospital staff. Visitors are not allowed during procedures, aerosol-generating treatments, or in the recovery room.
Locations and Hours:
For adult patients, only one adult visitor is permitted each day. Inpatient visitation hours vary by location, they are as follows:
- The Mount Sinai Hospital: 10 am to 4 pm
- postpartum visitation hours: 10 am to 4 pm
- Mount Sinai Morningside: 4 pm to 6 pm
- Mount Sinai West: 4 pm to 6 pm
- postpartum visitation hours: 10 am to 6 pm
- Mount Sinai Beth Israel: 4 pm to 6 pm
- behavioral health visitation hours: 2 pm to 4 pm
- Mount Sinai Queens: 3 pm to 6 pm
- Mount Sinai Brooklyn: 10 am to 12 pm
- New York Eye and Ear Infirmary at Mount Sinai: 4 pm to 6 pm
- Mount Sinai South Nassau: 3 pm to 6 pm
- postpartum visitation hours: 10 am to 6 pm, please see the full Maternity Visitor Policy.
- Labor and Delivery: Two healthy support persons (inclusive of a doula if applicable) are allowed to be with obstetric patients (pregnant patients) on the labor and delivery unit and postpartum units.
- Pediatrics and NICU: For pediatric patients and neonatal intensive care unit (NICU) patients, two adult visitors are allowed at the bedside during hospital visiting hours. One adult visitor may be at the patient’s bedside 24 hours a day, including sleeping overnight, in all pediatric units, except the NICU. Two adult visitors may accompany a child to a procedure. One visitor may be in the recovery room with a pediatric patient.
- Emergency Department: One visitor is permitted for emergency room (ER) patients. ER staff may limit the number of visitors to ensure staff and patient safety
- Exceptions to visitation policies may be granted for imminent end of life (within 24 hours), for patients with intellectual and/or developmental disabilities and patients with cognitive impairments, labor and delivery, pediatrics, and/or at the discretion of hospital leadership
- The visitor policy may be adjusted to ensure the safety of patients, staff, and visitors. If necessary, staff may limit the number of visitors and hours of visitation, or temporarily prohibit visitors entirely.
- Visitors who do not comply with all of the above requirements will be asked to leave.
MSHS Ambulatory Visitor Policy
As of Wednesday, December 22nd, Mount Sinai Health System is restricting visitation in our ambulatory (outpatient) practices in order to keep patients and staff safe.
In most situations, visitors and companions for outpatients are prohibited.
Exceptions where visitors will be permitted include:
- Pediatric, Obstetrics, and Geriatric patients.
- Patients with disability who require assistance
- For surgical patients, visitors may be asked to leave after check-in process and return when patient is ready for pick up
Please verify exception criteria with your provider before your visit.
All visitors who are granted an exception must comply with the following:
- Visitors must be fully vaccinated against COVID-19 and show proof of vaccination status as defined by NYC/NYSDOH or have a negative COVID-19 PCR test collected within 72 hours of the visit date. (Visitors for pediatrics and for patients with disabilities are exempt from this requirement but encouraged to be vaccinated or tested.)
- Visitors must be 18 years of age or older
- Anyone who has been diagnosed with COVID-19 in the previous 10 days will not be allowed into an outpatient practice
- Anyone who is not fully vaccinated and has been a household contact or in close contact with someone diagnosed with COVID-19 over the past 10 days will not be allowed into an outpatient practice
During a visit, visitors:
- Must wear a proper face covering during their visit. Masks with valves are not permitted. A mask will be provided if needed.
- Will be screened for symptoms, have a temperature check and be asked for contact information prior to entry. If needed, visitors will be given personal protective equipment (PPE) and shown the proper way to wear it.
- Visitors will be asked to perform hand hygiene upon entry to the facility.
- Social distancing rules will be applied and visitors may be asked to wait outside
Please note, the ambulatory visitation policy may be adjusted to ensure the safety of staff, patients and visitors.
Vaccination and Testing Requirements for Procedural Waiting Rooms
As of Thursday, December 23, waiting room locations for procedural areas (e.g. main operating rooms, cardiac catheterization, electrophysiology, endoscopy, and interventional radiology) will require proof of full vaccination (as defined by New York City) or negative COVID-19 PCR test within 72 hours of the visit.
Each patient is allowed one visitor/escort/support person. If that person is unvaccinated or untested, they may enter the facility to drop off and pick up the patient, but must not use the waiting rooms or public areas of the hospitals.
Limited exceptions for pediatrics, childbirth, end of life situations, organ retrievals, and patients with intellectual, developmental or other cognitive disabilities are allowed. Nursing administration is available to assist our clinical, security, and screening teams in managing requests for exceptions.