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Visiting Mount Sinai

Mount Sinai recognizes the importance of a loved one’s visit in a patient’s healing process, and we welcome you as our partners in your loved one’s care. To ensure a safe, healthy, comfortable and restorative environment for everyone, we ask that you follow the guidelines below. We will continue to review and update these guidelines, so please check back here before coming to visit your loved one. We appreciate your cooperation and partnership.

Mount Sinai Health System Visitor Policy

We ask that all visitors please follow the policy below.

General Guidelines:

  • If you are feeling unwell, particularly if you’re experiencing symptoms of cough, sore throat, runny nose, fevers, chills, etc., we kindly ask that you postpone your visit until your symptoms resolve. This helps to protect all of our patients.
  • Wearing a face mask at Mount Sinai Health System facilities is currently optional except if you are visiting the Neonatal Intensive Care Unit (NICU) where you must wear a mask at all times. In addition, you must wear a mask if you have recently had COVID-19, have cold or flu symptoms, or if you have had a known COVID-19 exposure in the last 10 days. Masks are available for your use at our entrances and nurses’ station.
  • Our staff will wear a mask upon request.
  • Visitors must wash their hands with soap and water, or use hand sanitizer, before entering and exiting a patient’s room.
  • Visitors must stay in the patient’s room throughout their visit unless asked to step out by hospital staff. Visitors are not allowed during procedures, aerosol-generating treatments, or in the recovery room.

Mount Sinai Locations and Hours:

The Mount Sinai Hospital: General visiting hours are from 9 am to 9 pm daily, though certain specialty units may have different hours. Two visitors are allowed at the bedside at the same time.  Children (under 18) are welcome to visit. However, for the safety of our patients and the young visitors, children must be accompanied and supervised by an adult visitor.

Overnight Visitation: Our main goal is always to maintain a safe and healing environment for all patients, and while we will make every effort to grant requests for overnight visits, there may be times when this is not possible. Some of these considerations include: the patient’s medical condition, the size of certain rooms, the need to ensure that the privacy and comfort of all patients, and other factors. Should you wish to visit outside of general visiting hours, please speak with the unit nursing leadership. They will partner with you to find the most appropriate arrangement. Thank you for your understanding.

Visiting rules for specialty units:

  • Labor and Delivery: Two support persons (including a doula if applicable) are allowed to be with obstetric patients.
  • Postpartum: Three support persons can visit during normal visiting hours (9am – 9pm).
    • One adult can remain with the patient overnight.
    • Siblings of the newborn, under the age of 18, may visit when accompanied and supervised by an adult visitor (exclusive of the patient) for a maximum of two hours per day. Up to 3 siblings are allowed per day.
  • Pediatrics: A total of two visitors are allowed at the bedside during hospital visiting hours (9am – 9pm).
    • One adult visitor (greater than 18 years and/or patient’s legal guardian) may be at the patient’s bedside 24 hours a day, including sleeping overnight, in all pediatric units except the NICU.
    • Children under 18 must be accompanied and supervised by an adult visitor (exclusive of the patient) at all times; children count as one of the 2 visitors.
    • In addition, two adult visitors (greater than 18 years and/or the patient’s legal guardian) may accompany a pediatric patient to the pre-procedure area, and one of them may be in the recovery room with a pediatric patient.
  • Neonatal Intensive Care Unit (NICU): Each NICU baby can have up to six approved visitors (including parents). Only two of these approved visitors may be at the bedside with the baby at a given time.
    • Two banded caregivers may visit throughout the day except for change of shift hours (7:00 am to 7:30 am and 7:00 am to 7:30 pm).
    • Up to four additional pre-identified visitors can visit during hospital visitation hours (9 am to 9 pm). These visitors must be 18 years or older.  
    • Sibling visitation for children 2-17 years of age is coordinated through the NICU child-life program
    • Children under 2 years of age are not permitted to visit.
  • Palliative Care Unit (PCU): Four visitors are allowed at the bedside during hospital visiting hours (9am – 9pm), including children. Children under 18 must be accompanied and supervised by an adult visitor (exclusive of the patient) at all times. 
    • One adult visitor may stay overnight (9pm – 9am); the overnight visitor must arrive on the PCU on by 9pm. Rotation of visitors at the bedside is to be coordinated by the family; those not at the bedside must wait off the unit in the lobby downstairs.
    • For the Emergency Department at The Mount Sinai Hospital and Mount Sinai Queens: One visitor is allowed to be with patients in the ED. The ED may limit the number of visitors to ensure staff and patient safety.

Mount Sinai Queens: General visiting hours are from 9 am to 9 pm daily, though hours may vary for certain units. Two visitors are allowed at the bedside at the same time.

Mount Sinai Morningside: 9 am to 9 pm. Only two people are allowed at the bedside at a time. No limit on the number of visitors per patient per day.

Mount Sinai West:

  • Adult Inpatient:
    • Visiting hours are 9 am to 9 pm. Visitors under the age of 18 must be accompanied by an adult.
    • Two visitors are allowed at the bedside at a time. There is no limit on the number of visitors per day.
  • Obstetrics and Pediatrics
    • Labor & Delivery: Two healthy support persons, 12 years of age or older (including a doula, if applicable).
    • Postpartum: Two healthy support persons during visiting hours. Siblings under the age of 18 (up to 3 siblings) may visit accompanied by an adult for a maximum of two hours per day. One healthy adult can remain with the patient overnight.
    • Neonatal Intensive Care Unit (NICU): Each baby can have up to six approved visitors. Only two of these approved visitors may be at the bedside with the baby at the same time.
      • Two banded visitors: Able to visit throughout the day except for change of shift hours of 6:30 am to 7:30 am and 6:30 to 7:30 pm.
      • Four additional pre-identified visitors can visit during hospital visitation hours of 9 am to 9 pm. They must be over 12 years old and accompanied by an adult if younger than 18.
    • Psychiatry: Visits must be pre-scheduled by contacting patient’s social worker. Visiting hours occur between 2 pm to 3 pm and 6 pm to 7:30 pm

Mount Sinai Brooklyn: 10 am to 8 pm. Two adult visitors are allowed at the bedside at a time. Visitors are interchangeable daily.

New York Eye and Ear Infirmary of Mount Sinai: 9 am to 9 pm. For adult patients, two adult visitors are permitted at the bedside at a time. Visitors are interchangeable daily.

Mount Sinai South Nassau: 12 pm to 8 pm. Two adult visitors are permitted daily but only one at a time.

  • Postpartum visitation hours: 10 am to 6 pm, please see the full Maternity Visitor Policy.
  • Emergency Department: One visitor is permitted for emergency room (ER) patients. ER staff may limit the number of visitors to ensure staff and patient safety.
  • Exceptions to visitation policies may be granted for imminent end of life (within 24 hours), patients with intellectual and/or developmental disabilities and/or cognitive impairments, labor and delivery, pediatrics, and/or at the discretion of hospital leadership.
  • Patients, family members and/or visitors are not permitted to take images and sound recordings of any patients, family members, visitors, or staff without consent from the individual.
  • The visitor policy may be adjusted to ensure the safety of patients, staff, and visitors. If necessary, staff may limit the number of visitors and hours of visitation, or temporarily prohibit visitors entirely.
  • Visitors who do not comply with all of the above requirements will be asked to leave.

     

UPDATED 10/8/2025

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