Welcome to Eleven West
The Mount Sinai Hospital’s premium patient accommodations,
Eleven West, offers a new dimension of luxury and relaxation.
Our blend of personal concierge attention and superior amenities provides guests with a refined atmosphere of serenity, privacy, and comfort. Our attentive concierge staff is pleased to meet our guests’ each and every individual request—from printing boarding passes to assistance with mail and luggage.
Such hospitality is coupled with the services of our highly-skilled nurses, who provide the finest in bedside care. Featuring private patient suites, a gourmet kitchen, daily afternoon tea, and soaring views of Central Park, Eleven West is committed to enhancing the outstanding medical care provided by The Mount Sinai Hospital’s award-winning physicians in order to ensure an unparalleled healing experience for our valued guests.
We are committed to making our patients’ loved ones feel at home as well. Apart from offering beds for relatives wishing to stay in a patient’s room, we are pleased to provide family and friends with round-the-clock visiting hours, complimentary continental breakfast, and assistance in making supplemental arrangements at local hotels. Our goal is to do everything possible to foster the serene, convenient, and comfortable environment intrinsic to comprehensive healing.
Eleven West at The Mount Sinai Hospital
One Gustave L. Levy Place
New York, NY, 10029
Eleven West’s seasoned hospitality staff is pleased to provide guests from the New York tri-state region and all over the world with the finest in luxury and comfort. Our 19 private rooms and suites—many of which offer Central Park views—include the following amenities:
- Private bathrooms
- L’Occitane vanity kits upon admission
- Reverse sateen 300-thread-count bed linens
- Luxury robes
- Twin beds upon request for relatives spending the night
- Televisions with cable service and video players and rentals
- Refrigerators stocked with spring and sparkling water and soft drinks
- iPod alarm clocks and docking stations
- Daily delivery of The New York Times, New York Daily News, and New York Post
- Luxury Comforts and Amenities
In addition to providing the finest patient rooms, our private floor offers a range of amenities to ensure the most pleasant stay possible. Guests of Eleven West can enjoy comforts and conveniences including:
- A library and lounge offering books and periodicals
- Daily afternoon tea in the sitting room
- WiFi access
- Private meeting space for physicians, social workers, and families
- Private dining space
- Complimentary continental breakfast for patients’ guests
- Complimentary check-out parking
- Translation services
- Services for friends and family
The highly-skilled nursing staff of Eleven West provides compassionate, personalized care for each of our patients. With the understanding that individualized attention contributes to high rates of treatment success, Eleven West nurses strive to provide the highest level of physical and emotional support for patients and their loved ones.
Under the guidance of clinical nurse manager, Katie Ip, RN, our team excels in delivering general medical and surgical nursing care in a variety of areas including: cardiovascular diseases, gynecologic oncology, hematological oncology, solid tumor oncology, genitourinary diseases and surgery, gastrointestinal diseases, orthopedics and spine, breast surgery, and telemetry.
We are committed to providing seamless, relationship-centered care through practices such as daily bedside hand-offs to ensure each patient receives uninterrupted attention. Such extra measures reduce patient wait times for services and enhance hospital accountability and quality of care.
Private Duty Nursing Option
Patients and their family members interested in additional services have the option of requesting a private duty nurse, who provides care on a fee-for-service basis. You can call private duty services at 212-241-7383 for more information.