Executive Staff Biographies
Our leadership team adheres to the Mount Sinai tradition of excellence, inspiring physicians, nurses, and staff to strive for quality, compassionate patient care.
Caryn Schwab has been a dynamic force in New York City health care for more than 30 years. In her current role as Executive Director of Mount Sinai Queens, she is leading the effort to modernize the hospital and provide the highest quality patient care to our growing community.
Since joining the hospital when it was acquired by The Mount Sinai Hospital, Schwab has led major facility upgrades, program expansions, and quality improvements. The culmination of this effort is a new $175 million Ambulatory Pavilion that nearly tripled the size of the Mount Sinai Queens campus. The six-story, 140,000 square foot Pavilion features the state-of-the-art Stavros Niarchos Foundation Emergency Department, Mount Sinai Doctors, a large, multispecialty medical practice with physicians on the faculty of the Icahn School of Medicine, Mount Sinai Queens Imaging, new Operating Rooms and a new Interventional Radiology Suite.
The expansion coincides with steady gains over the years of improved patient care at the Hospital. Under her leadership, Mount Sinai Queens received the prestigious Magnet designation - considered the highest recognition of nursing excellence - from the American Nurses Credentialing Center, and it remains the only hospital in Queens to have this distinction. In addition, she was instrumental in the hospital’s highly regarded designation by the Joint Commission as a Primary Stroke Center, the only such hospital in Queens. Her focus on quality, service, and patient satisfaction has fostered a culture committed to compassionate and safe care by everyone on staff—from doctors and nurses to technicians and orderlies. Under her leadership, the hospital has increased its outreach to the community through health screenings, educational lectures, and workshops.
Schwab began her health career at the New York City Health and Hospitals Corporation. She later served as Chief of Staff to the First Deputy Mayor of the City of New York, helping to oversee health and human services agencies, and then served as health care advisor to Mayor Edward I. Koch. Prior to joining Mount Sinai Queens, Schwab was the Executive Director of Babies & Children’s Hospital of New York and the Sloane Hospital for Women, part of Columbia Presbyterian Medical Center now known as New York-Presbyterian Hospital.
As the head of one of the leading community hospitals in Queens, Schwab is active in the community she serves. The recipient of numerous awards and honors, she currently serves as a member of the Board of Directors of the Long Island City Business Development Corporation and the Queens Chamber of Commerce.
Schwab holds a BA from Colgate University and an MA in Public Policy from The New School.
Judy Trilivas has held numerous positions at the hospital since beginning her career as an emergency room nurse. Working directly with patients, coupled with her administrative experience, has given Trilivas a deep understanding of all aspects of health care.
Since becoming Chief Operating Officer in 2007, Trilivas has been responsible for day-to-day management of Mount Sinai Queens. In addition, she plays a key role in strategic planning and oversees the implementation of all hospital initiatives.
Formerly the Director of Quality and Care Management, Trilivas significantly improved the delivery of quality medical care and service at all levels of the hospital organization. She successfully streamlined the hospital’s internal operations, achieving efficiencies across all departments to the benefit of patients. Following the 9/11 attacks, she spearheaded the hospital’s disaster management and bioterrorism planning.
Trilivas holds an MA in Health Administration from Brooklyn College. She holds a number of case management and administrative certifications and is a member of many professional organizations, including the American College of Healthcare Executives, the New York Organization of Nurse Executives and Leaders, the National and New York Associations for Healthcare Quality. She is the recipient of the SHAREing & CAREing Community Service Award, the YWCA Academy of Women Achievers Award, and was named one of the Top Ten Queens Women in Business.
Brijen Shah, MD, is responsible for the delivery of consistent, high-quality, patient-focused medical care by nearly 500 physicians representing close to 40 medical and surgical specialties and sub-specialties at Mount Sinai Queens.
Dr. Shah is board certified in Internal Medicine, Gastroenterology, Hepatology, and Geriatrics. As an Associate Professor of Geriatrics and Palliative Medicine and Associate Professor of Medicine (Gastroenterology) at the Icahn School of Medicine at Mount Sinai (ISMMS), Dr. Shah is involved in training the next generation of outstanding physicians. He is focused on designing curriculum and programs focused on Quality Improvement and Patient Safety for residents, faculty, and front-line health care providers.
He is Director of Quality and Patient Safety Education for the Mount Sinai Health System; Medical Director for the GI Clinic within The Marie-Josée and Henry Kravis Center for Advanced Medicine; and Director of Graduate Medical Education for Faculty Development, Quality Improvement, and Patient Safety.
Dr. Shah is also a practicing clinician in gastrointestinal (GI) disorders and has done extensive research on the care of elderly patients with GI illness. He has published review articles and textbook chapters on many aspects of gastroenterology in the geriatric population.
He was the recipient of a Hartford Center of Excellence grant and a Hearst Foundation grant to train chief residents in geriatric principles, teaching and quality improvement. He has received numerous awards and recognitions, including a General Teaching Excellence Award from the Department of Medicine, Outstanding Teacher of the Year Award from the Division of Gastroenterology, and the Eric Lemmer Award, an honor given to one ISMMS GI fellow per year.
Dr. Shah earned his medical degree from the Warren Alpert Medical School at Brown University, and completed his residency and chief residency in Internal Medicine at Beth Israel Deaconess Medical Center, Harvard Medical School in Boston. He completed Clinical Fellowships in Gastroenterology and Geriatrics at ISMMS. Dr. Shah is also a graduate of the Clinical Quality Fellowship Program, co-led by the Greater New York Hospital Association and the United Hospital Fund. He is currently completing a Masters of Education at Teachers College, Columbia University.
Just a few years after emigrating from Jamaica, Ricardo Bonitto began an enduring career at Mount Sinai Queens when he was hired as an Accounts Payable Manager for what was then, Astoria General Hospital. Ricardo continued in that role throughout the 1990s as Astoria General morphed into Western Queens Community Hospital. When Mount Sinai purchased the hospital in 1999, he became Manager of Budgets and Reimbursements. Since 2003, Ricardo has held positions as Associate Director of Finance, Director of Financial Operations, and, since late 2015, Senior Director and Chief Financial Officer at Mount Sinai Queens.
In his current role, Bonitto is responsible for financial operations at Mount Sinai Queens, overseeing teams like Budgets, Reimbursements, Payroll, General Accounting and Professional Billing. But he is especially proud of receiving the Friend of Nursing Award in 2012, the result of collaborative effort to improve the financial management of that department.
During his spare time, he likes to coach soccer and spend time with his family. He sponsors high school athletes from Jamaica annually at the Penn Relays, the biggest college track and field competition in the United States. He also provides scholarship for needy students. Ricardo Bonitto holds an MBA from St. John’s University and a BS in Accounting from the University of the West Indies.
As Senior Director, Marketing and Communications, Shelly Felder is responsible for promoting the culture of excellence in medicine and patient care at Mount Sinai Queens. She directs all print and digital advertising and communications for the hospital, including its first-ever branding campaign, the hospital website, social media, community newsletter, and a multi-faceted advertising program that has increased the breadth of awareness about Mount Sinai Queens in the western Queens communities and beyond. She is also responsible for special events, including community health fairs and the annual Eat Heartily celebration to promote heart-healthy cooking. In addition, she oversees all community outreach initiatives and volunteer services.
Felder has more than 25 years’ experience in public and private sector marketing communications. As Director of Marketing and Customer Relations at the 92nd Street Y, one of New York City’s preeminent cultural and community organizations, she managed the marketing and promotion of the Y’s hundreds of health, fitness, family, social, political, educational, and performing and literary arts programs. She also worked at Liberty Science Center in Jersey City as Director of Group Sales and Marketing.
With a strong commitment to the western Queens community, Felder currently serves on the board of directors of the Astoria Performing Arts Center. She previously served on the board of the Manhattan Chamber of Commerce and NAF, a national network of business and community leaders that ensure high school students are college, career, and future ready.
Felder holds a BA in sociology and psychology from City University of New York, Hunter College.
A health care veteran with more than 30 years of experience, Jill Goldstein brings a legacy of leading and delivering innovative, transformational, and celebrated programs and clinical services. Her accomplished and influential nursing leadership career combines tertiary hospital and home health care services. She has been a catalyst for change with a proven ability to drive quality improvement, fiscal fitness, patient-centered care, and patient satisfaction.
Goldstein leads the nursing staff of more than 500, overseeing nursing practice and education and ensuring quality and consistency. She is a key player in maintaining the Mount Sinai Queens Magnet Recognition Program® designation from the American Nurses Credentialing Center, health care’s most prestigious honor for nursing excellence. She is also critical in the development and implementation of hospital-wide performance improvement programs.
Prior to joining Mount Sinai Queens, Goldstein was a vice president of operations at the Visiting Nurse Service of New York–Bronx/Westchester (VNSNY).
She holds a Master’s of Science in Health Services Management and a Masters of Arts in Nursing Administration from New York University’s Wagner Graduate School of Public Service. She received her Bachelors of Science in Nursing from the University Center at Binghamton. She is a member of the American Organization of Nurse Executive, the Greater New York Nassau/Suffolk Organization of Nurse Executive and Leaders, the American Nurses Association, and a Fellow of the New York Academy of Medicine.