The Stavros Niarchos Foundation Emergency Department at Mount Sinai Queens is a state-of-the-art facility that provides expert care to adults and children. The new Emergency Department is located at the corner of Crescent Street and 30th Road in Astoria. At five times the size of our previous emergency room, we are equipped to handle a wide range of health concerns for patients of all ages including infants, children, and adults around the clock, for cardiac and respiratory emergencies, abdominal pain, orthopedic injuries, infections, and any issue requiring emergency care, using the latest advances in emergency medicine.
We are the only hospital in Queens designated by both the New York State Department of Health and The Joint Commission as a primary stroke center, making Mount Sinai Queens the first choice for stroke patients. Mount Sinai Queens has received the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award, which recognizes the hospital’s commitment to excellent stroke care, according to nationally recognized, research-based guidelines.
Designated as a certified Geriatric ED, older patients presenting to Mount Sinai Queens can rest-assured that they will receive high-quality care, including the provision of a more positive and physical environment and steps to assist their safe return home. In addition, processes have been optimized (such as screening for geriatric syndromes) provider and nurse education, structural enhancements (such as appropriate ED beds and dimmed lights) and community connections to better care.
Emergency patients of all ages receive seamless, timely care by a team of health care professionals specially trained in emergency medicine, including board certified emergency medicine physicians, physician assistants (PAs), nurses, and other staff. Our first-rate nursing staff is the only one in Queens to receive the prestigious Magnet® designation for nursing excellence. As a patient, your experience, including reduced wait time, is our top priority.
The addition of PAs to our Emergency Department staff augments the work that physicians do and enables us to effectively serve more patients. PAs take patient histories, perform physicals, make general differential diagnoses, order and interpret labs and diagnostic tests, prescribe medications, perform procedures, and make clinical dispositions under the supervision of a physician.
You enter the Mount Sinai Queens Emergency Department through a separate walk-in entrance on Crescent Street or are brought in by ambulance to a covered bay that leads directly into the emergency room. You will be greeted by a registered nurse, who employs a rapid triage procedure to assess patients, before you’re led to a private, comfortable space for a medical evaluation. Our goal is to quickly get you to the right place for the right treatment. A CT scanner and X-ray equipment dedicated to emergency patients ensure prompt testing and quick turnaround time for test results, especially for diagnosis of stroke.
For children, the waiting and treatment areas are separate from the adult areas to help make our youngest patients comfortable and keep them calm.
We now have medical and surgical capabilities that were previously only available in Manhattan, yet we still maintain the comfort and familiarity of a hospital dedicated to your health, the health of your children, and the health of all of our neighbors. We know that visiting any emergency facility is stressful for patients and families, so we do everything in our power to ease your concerns, manage your pain, and provide comfort while we diagnose and treat the emergency in a comfortable environment. Free WiFi service is available throughout the Emergency Department and individual televisions are at all bedsides. Family members may wait in our spacious, comfortable waiting room, while children can play in a special child-friendly waiting room.
We work hard to keep the lines of communication open, so you can tell us if there’s a change in how you’re feeling, and we can inform you as we learn more about your condition. Our hospital staff members speak more than 35 languages, reflecting the diversity of our vibrant community. Our telephone language line allows easy and immediate access to virtually every language, aiding communication between you and our staff.
In many cases, you or your child are treated and return home the same day. If doctors believe that further treatment is necessary, adults will be admitted to a room upstairs. There you will receive quality care from a different team of physicians and nurses. In rare instances, when highly specialized treatment is necessary, you may be transported to one of our Mount Sinai campuses in Manhattan. Our Pediatric Short Stay Unit, located at Mount Sinai Beth Israel on the Lower East Side of Manhattan, provides monitoring up to 48 hours after emergency care if medically necessary. Infants and children who need hospital care will be admitted to Mount Sinai Kravis Children’s Hospital.
All doctors, PAs, nurses, and staff caring for patients throughout Mount Sinai use our electronic medical record (EMR) system for instant access to comprehensive patient information, including current status, medical history, medications, and test results. It provides up-to-the-minute information that can be shared by the entire medical team, better enabling us to provide timely, efficient, coordinated care, and minimizing the risk of errors.
Why Mount Sinai Queens for Emergency Care?
With the opening of the Stavros Niarchos Emergency Department in 2016, Mount Sinai Queens has put all the elements in place to ensure high-quality, safe, compassionate care:
- New cutting-edge Emergency Department features the latest technology and medical services.
- State-of-the-art CT scanner and X-ray equipment dedicated to patients in the Emergency Department to allow for timely testing and results and minimizes wait time.
- We are designated a primary stroke center by The Joint Commission and the New York State Department of Health and a recipient of the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award, which recognizes excellent stroke care.
- Team of emergency-medicine trained board-certified physicians to take expert care of you or your children.
- For children, we have a dedicated pediatric waiting area and emergency treatment rooms where our emergency room doctors care for your child
- Team of emergency-trained physician assistants, supervised by board certified emergency physicians, improves the timeliness of care.
- First-rate nursing staff received the prestigious Magnet® designation for nursing excellence, and we are the only hospital in Queens to qualify for that honor.
- For patients without a doctor, we use our extensive physician network to refer you to nearby physicians for follow-up. For children we offer pediatric care at Mount Sinai Doctors Queens, located in the Mount Sinai Queens Pavilion, adjacent to the hospital.
- You will benefit from the close collaboration among Mount Sinai doctors and our other hospital campuses, as needed.
- We can communicate with you in your native tongue thanks to our multilingual staff and translation services available in almost every language.