New “Patient Itinerary” App Debuts at Mount Sinai
Tablet-Based Application Gives Patients, Relatives and Staff Comprehensive, Real-Time Overview of Clinical Care While In Hospital
A new “Patient Itinerary” app now gives patients at The Mount Sinai Hospital a detailed schedule of upcoming treatments, procedures and tests. Conceived by the Mount Sinai Inpatient Care Model Redesign Team and developed by Mount Sinai Information Technology, the IPad app is housed on tablets provided by the New York City-based tech company PadInMotion. Staff recently expanded a pilot program for the app, which features access to secure, HIPAA-compliant patient information, making it available for up to 100 patients without cost.
“The ultimate goal with our Patient Itinerary app is to provide a real-time snapshot of clinical care information to make the hospital stay less stressful – and to make our patients better informed – all towards ensuring a good health outcome for those in our care,” said Kumar Chatani, MBA, Chief Information Officer for the Mount Sinai Health System. “Our Information Technology and Nursing Departments will continue to work together to refine an already successful rollout, and we believe Patient Itinerary will soon become a standard that other hospitals emulate.”
“As those on the front lines of expert medical care, our nurses are often asked questions like, ‘When do I take my next dose of medication?’ or ‘How much longer until the surgery?’” said Carol Porter, DNP, RN, FAAN, Edgar M. Cullman Sr., Chair of the Department of Nursing at the Icahn School of Medicine at Mount Sinai and Chief Nursing Office and Senior Vice President, The Mount Sinai Hospital. “The Patient Itinerary app not only puts that critical information at our fingertips – but also in the hands of our patients, and that’s a crucial component of quality care.”
Pre-loaded with Patient Itinerary, the program iPads provide access to patient education materials customized for each clinical unit or department. They also offer access to entertainment apps, Facebook, e-newspapers and video-on-demand. Additionally, patients may provide feedback on their Mount Sinai experience that is used to further improve inpatient services.
About the Mount Sinai Health System
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, over 400 outpatient practices, nearly 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.
Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,300 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties.