New “Patient Itinerary” App Debuts at Mount Sinai
Tablet-Based Application Gives Patients, Relatives and Staff Comprehensive, Real-Time Overview of Clinical Care While In Hospital
A new “Patient Itinerary” app now gives patients at The Mount Sinai Hospital a detailed schedule of upcoming treatments, procedures and tests. Conceived by the Mount Sinai Inpatient Care Model Redesign Team and developed by Mount Sinai Information Technology, the IPad app is housed on tablets provided by the New York City-based tech company PadInMotion. Staff recently expanded a pilot program for the app, which features access to secure, HIPAA-compliant patient information, making it available for up to 100 patients without cost.
“The ultimate goal with our Patient Itinerary app is to provide a real-time snapshot of clinical care information to make the hospital stay less stressful – and to make our patients better informed – all towards ensuring a good health outcome for those in our care,” said Kumar Chatani, MBA, Chief Information Officer for the Mount Sinai Health System. “Our Information Technology and Nursing Departments will continue to work together to refine an already successful rollout, and we believe Patient Itinerary will soon become a standard that other hospitals emulate.”
“As those on the front lines of expert medical care, our nurses are often asked questions like, ‘When do I take my next dose of medication?’ or ‘How much longer until the surgery?’” said Carol Porter, DNP, RN, FAAN, Edgar M. Cullman Sr., Chair of the Department of Nursing at the Icahn School of Medicine at Mount Sinai and Chief Nursing Office and Senior Vice President, The Mount Sinai Hospital. “The Patient Itinerary app not only puts that critical information at our fingertips – but also in the hands of our patients, and that’s a crucial component of quality care.”
Pre-loaded with Patient Itinerary, the program iPads provide access to patient education materials customized for each clinical unit or department. They also offer access to entertainment apps, Facebook, e-newspapers and video-on-demand. Additionally, patients may provide feedback on their Mount Sinai experience that is used to further improve inpatient services.
About the Mount Sinai Health System
The Mount Sinai Health System is New York City's largest academic medical system, encompassing eight hospitals, a leading medical school, and a vast network of ambulatory practices throughout the greater New York region. Mount Sinai advances medicine and health through unrivaled education and translational research and discovery to deliver care that is the safest, highest-quality, most accessible and equitable, and the best value of any health system in the nation. The Health System includes approximately 7,300 primary and specialty care physicians; 13 joint-venture ambulatory surgery centers; more than 415 ambulatory practices throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. The Mount Sinai Hospital is ranked on U.S. News & World Report's "Honor Roll" of the top 20 U.S. hospitals and is top in the nation by specialty: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. Mount Sinai Kravis Children's Hospital is ranked in U.S. News & World Report’s “Best Children’s Hospitals” among the country’s best in four out of 10 pediatric specialties. The Icahn School of Medicine is one of three medical schools that have earned distinction by multiple indicators: ranked in the top 20 by U.S. News & World Report's "Best Medical Schools," aligned with a U.S. News & World Report "Honor Roll" Hospital, and No. 14 in the nation for National Institutes of Health funding. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.