The Mount Sinai Department of Health Education supports faculty, staff, trainees, and students in engaging in effective, person-centered communication, ensuring that all aspects of patient care are infused with health literacy best practices, meaningfully and sustainably impacting the health outcomes and patient experience of all those our health system serves.

We provide capacity building, technical assistance, staff training, and health literate content development services to departments, teams, and initiatives across the health system.

Our services include:

• Developing patient- and public-facing content which meets national standards across health literacy, accessibility, and inclusivity, and health system guidelines for branding. We work on resources ranging from critical clinical instructions like how to prepare for a procedure or take a new medication as prescribed, to nonclinical guidance such as how to follow lifestyle recommendations, sign up for health insurance, or log in for a telehealth appointment.
• Professional development and training offerings, ranging from Grand Rounds lectures to introductory trainings and interactive workshops. View our full list of training offerings
• Patient engagement efforts—such as focus groups, surveys, and co-design of educational materials—which allow for patient voice, perspective, and experience to shape our health system’s work.

BridgeUP Health

The department’s youth development program, BridgeUP Health, serves participants ages 15 to 18 years, and explores the intersections of public health, civic engagement, health justice, and community-based organizing. We believe that no matter an individual’s educational or professional paths, all young people have the right to advocate for their community’s health, and deserve the support and access needed to cultivate the skills and self-efficacy to do so.

In 2025, the Department of Health Education was recognized with the national “Changemaker Award” from the Healthy Teen Network. Read more about this tremendous honor

We would be honored to partner with you.

To learn more about the Mount Sinai Department of Health Education, please contact our Director, Alyssa Gale at alyssa.gale@mountsinai.org.