Many of our patients have stories that confirm the strong and valued commitment the Mount Sinai Kravis Children’s Heart Center has to quality care. Learn more about their experiences.
Devin’s Story – Tetralogy of Fallot
Lilah’s Story - Atrial septal defect (ASD)
A Girl with Two Heart Conditions and the Doctor Who Saved Her - Read Lilah’s story here
Sam’s Story – Heart Surgery
Patrick’s Story - Coarctation of the aorta
Father and Son: Two Hearts, One Condition, a Happy Family - Read the full story here
As we hope you agree, it is important to get the healthcare your child needs, now. At the Mount Sinai Kravis Children’s Heart Center, we are committed to providing the skilled care your child needs in a safe and clean environment. We invite you to read about the experience of families who have come to see us as New York has reopened, below.
Connor, age 13
“The thought of heading to Mount Sinai for an appointment for my son Connor during the world’s new post-COVID-19 reality certainly had us concerned. When we called to schedule the appointment, the staff at Mount Sinai Kravis Children’s Hospital and the office of Dr. Robert Pass explained the safety measures that were being taken. Attention to maintaining social distancing, temperature checks for patients and accompanying family member, staff and patients wearing masks, ensuring the exam rooms were cleaned well between patients and spacing appointments out so less people would be in the waiting room were some of the safety measures we spoke about and saw firsthand at Connor’s appointment. From our arrival at the hospital through the end of our appointment with Dr. Pass, Connor and I felt safe and very well looked after. Overall, the appointment went great! Many thanks to Dr. Pass and all the staff at Mount Sinai for all the hard work they are doing to keep us all safe!”
Neal, Connor’s father
Isaac, age 10 months
“During the coronavirus crisis, our concerns mounted as our son Isaac’s scheduled follow-up appointment with Dr. Parness was approaching. Being that Isaac's health is our number one priority; we nonetheless came in for our visit and are so glad that we did! Nothing has changed at Mount Sinai Pediatric Cardiology, other than the addition of facemasks and safety and sanitary measures. It is all topped with a whole lot of heart. We have always looked forward to the warm welcome that we are met with from Dr. Parness and the whole team, and indeed, the pandemic has not changed that.
Esti, Isaac’s mother
Leonida, age 10
“I wanted to share with you the experience we had at Mount Sinai Hospital last week when we came for my son's routine heart testing.
Due to the COVID-19 precautionary measures, both my son and I wore masks. As soon as we entered the pediatric cardiology unit on the third floor, there was a desk set up with two nurses who were taking the temperature of visitors. They checked our temperature with the use of an ear thermometer, gave us sanitizer to disinfect our hands, and allowed us entry to the check-in area. All the nurses and staff members wore masks and there were sanitizers in every area. Every section was very clean and neat.
All medical tests, including the echo and electrocardiogram, were done with extreme care and diligence. Dr. Pass provided us with a thorough evaluation of the test results. At the end of our visit, the nurse placed a small patch on my son's chest for the monitoring of his heart rate over a three-day period.
Our visit was very smooth, the service was excellent, and we felt extremely safe with all the precautionary measures taken at Mount Sinai Hospital. We highly recommend patients visit the hospital with no hesitation or concern.”
Asimina, Leonidas’ mother
Athena, age 4 months
“Dr. Pass has been with us since the very beginning of Athena's journey. We had the choice to switch to a cardiologist closer to where we live, but Dr. Pass and his team helped us get through the scariest time of our lives and we entrust our daughter's life in his hands.”
Sarah, Athena’s mother