• Press Release

Mount Sinai Health System Launches Comprehensive Mobile App for Patients

New features include upload for COVID-19 vaccination proof and hospital navigation

  • New York, NY
  • (September 07, 2021)

Mount Sinai Health System has launched a comprehensive mobile application for patients, called MyMountSinai. Developed by the System’s Department of Information Technology, the MyMountSinai app is an online gateway to Mount Sinai physicians and services, helping patients manage their medical information, communicate with their doctors, and get details on health services available at the Mount Sinai Health System.

“The MyMountSinai app provides another access point to care and communication, which enhances the patient experience,” said Kristin Myers, MPH, Executive Vice President and Chief Information Officer of the Mount Sinai Health System and Dean for Information Technology of the Icahn School of Medicine at Mount Sinai. “This allows our patients to seamlessly access their health information, connect with their physicians, and schedule appointments and telehealth visits through their smartphones and other personal devices—empowering them to take greater ownership of their wellness in coordination with our leading doctors. This application also helps our entire Health System bring the many services offered across Mount Sinai into a single platform, giving us the flexibility to support the latest programs and improve overall care.”

The app builds on features available in the MyChart portal and mobile application, which allowed patients to access health records and lab results, book and check in for appointments, conduct video visits with providers, pay bills, and request prescription refills. Those tools remain available through MyMountSinai, which now also offers advanced capabilities including upload of COVID-19 vaccination cards, scheduling appointments with new doctors via the app, and helping patients navigate through select hospitals.

“Increasingly, our patients are taking charge of their health and wellness outside of our hospitals and doctor’s offices, and they deserve to be able to get information about their own medical records whenever and wherever they want,” said Bruce Darrow, MD, PhD, Senior Vice President, Information Technology, and Deputy Chief Information Officer of the Mount Sinai Health System. “The MyMountSinai app offers additional features to the more than one million patients already connected to Mount Sinai through our existing portal.”

MyMountSinai is available free in the Google Play store and can be downloaded here. The app is also available in the Apple App store here.


About the Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, over 400 outpatient practices, nearly 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.

Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,300 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in 4 out of 10 pediatric specialties. The Icahn School of Medicine at Mount Sinai is one of three medical schools that have earned distinction by multiple indicators: It is consistently ranked in the top 20 by U.S. News & World Report's "Best Medical Schools," aligned with a U.S. News & World Report "Honor Roll" Hospital, and top 20 in the nation for National Institutes of Health funding and top 5 in the nation for numerous basic and clinical research areas. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

For more information, visit https://www.mountsinai.org or find Mount Sinai on FacebookTwitter and YouTube.