Our visitor policy is designed to meet the emotional needs of patients while maintaining a safe environment for our patients and visitors. A visitor is defined as someone who is accompanying or visiting a patient at the Mount Sinai Health System. Individuals who are coming onsite for business meetings are considered to be business guests and must be fully vaccinated.
Mount Sinai welcomes visitors to our hospitals and our emergency rooms. We ask that all visitors please adhere to the policy below. For visitors to our ambulatory locations, please see the ambulatory visitor policy section below on this page.
General Visitor Information:
- Visitors must be 18 years of age or older.
- Visitors will be screened for symptoms, have their temperature checked, and be asked for their contact information prior to entry.
- Anyone who has been diagnosed with COVID-19 in the previous 10 days or has been in close contact with someone diagnosed with COVID-19 will not be allowed into the hospital.
- Visitors must wear a surgical mask during their visit. A mask will be provided if needed. If needed, visitors will be given personal protective equipment and shown the proper way to wear it.
- Visitors must wash their hands with soap and water, or use hand sanitizer, before entering and exiting a patient’s room.
- Visitors must keep their mask on and stay in the patient’s room throughout their visit unless asked to step out by hospital staff. Visitors may not be present during procedures, aerosol-generating treatments, or in the recovery room.
Locations and Hours:
- Inpatient visitation hours for adult patients are from 10 am to 9 pm daily. During this timeframe, up to two adult visitors are permitted each day.
- At Mount Sinai Queens, inpatient visitation hours for adult patients are from 10 am to 6 pm daily.
- At Mount Sinai Brooklyn, inpatient visitation hours are for one visitor from 10 am to 7 pm daily.
- The visitor policy may be adjusted to ensure the safety of patients, staff, and visitors. If necessary, staff may limit the number of visitors and hours of visitation, or temporarily prohibit visitors entirely.
- One healthy support person is allowed to be with obstetric patients on the labor and delivery unit and postpartum units. In addition, a doula may be present during the labor process. Patients admitted to the antepartum service may have one healthy support person with them during the admission.
- Visitation on postpartum units is from 10 am to 9 pm daily. During this timeframe, up to two adult visitors are permitted each day.
- For pediatric patients and neonatal intensive care unit (NICU) patients, two adult visitors are allowed at the bedside during hospital visiting hours. One adult visitor may be at the patient’s bedside 24 hours a day in all pediatric units. In pediatric units, one adult visitor may sleep overnight at the bedside, except in the NICU. Two adult visitors can accompany a child to a procedure. One visitor may be in the recovery room with a pediatric patient.
- One visitor is permitted for emergency room (ER) patients. ER staff may limit the number of visitors to ensure staff and patient safety.
- Exceptions to visitation policies may be granted for imminent end of life (within 24 hours), for patients with cognitive or developmental impairments, and/or at the discretion of hospital leadership.
Visitors who do not comply with all of the above requirements will be asked to leave.
Mount Sinai welcomes visitors to our outpatient practices. Our visitor policy ensures proper social distancing and is based on current government recommendations. For our outpatient practices, the visitor policy is as follows:
- Patients are allowed only one visitor at a time, with some exceptions
- Visitors must be 18 years of age or older
- Anyone who has been diagnosed with COVID-19 in the previous 10 days will not be allowed into an outpatient practice
- Anyone who has been a household contact or in close contact with someone diagnosed with COVID-19 over the past 10 days will not be allowed into an outpatient practice
- Visitors must comply with NYS domestic and international travel rules and restrictions
- During a visit, visitors:
- Must wear a surgical mask. Masks with valves are not permitted. We will provide a mask if needed.
- Will be screened for symptoms, have a temperature check and be asked for contact information prior to entry. If needed, visitors will be given personal protective equipment and shown the proper way to wear it.
- Visitors will be asked to perform hand hygiene upon entry to the facility.
- Social distancing rules will be applied and visitors may be asked to wait outside
- For surgical patients, visitors may be asked to leave after the check-in process and return when patient is ready for pick up
These policies may be adjusted to ensure the safety of staff, patients and visitors.