COVID-19 Visitor Policy
To help prevent the spread of COVID-19 and to ensure a safe environment for our patients, visitors and staff, visitation is currently limited at our hospitals and our ambulatory (outpatient) practices. As of Monday, October 3, Mount Sinai Health System will no longer require visitors to show proof of vaccination or a negative COVID-19 test. Mount Sinai will continually review the need for testing and vaccination requirements to ensure the safety of our patients, visitors, and staff. Vaccine or testing requirements may be reinstated if deemed necessary. Mount Sinai strongly encourages all visitors to be up to date with vaccination.
We ask that all visitors please follow the policy below.
- Visitors must be 12 years of age or older.
- Visitors will be screened for symptoms prior to entry and asked for their contact information.
- Any visitor who has been diagnosed with COVID-19 in the previous 10 days or who has been in contact with someone diagnosed with COVID-19 in the previous 10 days will not be allowed to enter the hospital.
- Visitors must wear a face mask at all times during their visit. Surgical, KN95, or N95 masks are all acceptable. A surgical mask will be provided if needed. If necessary, visitors will be given personal protective equipment and shown the proper way to wear it.
- Visitors must wash their hands with soap and water, or use hand sanitizer, before entering and exiting a patient’s room.
- Visitors must keep their mask on and stay in the patient’s room throughout their visit unless asked to step out by hospital staff. Visitors are not allowed during procedures, aerosol-generating treatments, or in the recovery room.
Locations and Hours:
For adult patients, two visitors are permitted each day. Inpatient visitation hours vary by location; they are as follows:
- The Mount Sinai Hospital: 10 am to 6 pm. Two adult visitors are permitted daily but only one at a time.
- Postpartum visitation hours: 10 am to 6 pm
- Mount Sinai Morningside: 9 am to 9 pm. No limit on the number of visitors per patient per day. The number of visitors at the bedside at one time will be at the discretion of the inpatient unit.
- Mount Sinai West: 9 am to 9 pm. Only two people are allowed at the bedside at a time. There is no longer a limitation on the total number of visitors per day.
- Postpartum visitation hours: 9 am to 9 pm
- ICU visitation hours: 11 am to 9 pm. Two visitors will be allowed at the bedside at one time.
- Mount Sinai Beth Israel: 11 am to 7 pm. For adult patients, two adult visitors are permitted daily but only one at a time.
- Behavioral Health 2 pm to 4 pm and 6 pm to 7 pm. For adult patients, two adult visitors are permitted daily but only one at a time.
- Mount Sinai Queens: 10 am to 6 pm. Two adult visitors are permitted daily but only one at a time.
- Mount Sinai Brooklyn: 10 am to 8 pm. Two adult visitors are permitted per day per patient.
- New York Eye and Ear Infirmary of Mount Sinai: 11 am to 7 pm. For adult patients, two adult visitors are permitted daily but only one at a time.
- Mount Sinai South Nassau: 12 pm to 8 pm. Two adult visitors are permitted daily but only one at a time.
- Postpartum visitation hours: 10 am to 6 pm, please see the full Maternity Visitor Policy.
- Labor and Delivery: Two healthy support persons (including a doula if applicable) are allowed to be with obstetric patients (pregnant patients) on the labor and delivery and postpartum units.
- Pediatrics and NICU: For pediatric patients and neonatal intensive care unit (NICU) patients, two visitors 12 years or older are allowed at the bedside during hospital visiting hours. Visitors 12-17 years old must be accompanied by an adult. One adult visitor (>18 years and/or legal guardian) may be at the patient’s bedside 24 hours a day, including sleeping overnight, in all pediatric units except the NICU. Two adult visitors (>18 years and/or legal guardian) may accompany a child to a procedure, and one of them may be in the recovery room with a pediatric patient.
- Emergency Department: One visitor is permitted for emergency room (ER) patients. ER staff may limit the number of visitors to ensure staff and patient safety.
- Exceptions to visitation policies may be granted for imminent end of life (within 24 hours), patients with intellectual and/or developmental disabilities and/or cognitive impairments, labor and delivery, pediatrics, and/or at the discretion of hospital leadership.
- The visitor policy may be adjusted to ensure the safety of patients, staff, and visitors. If necessary, staff may limit the number of visitors and hours of visitation, or temporarily prohibit visitors entirely.
- Visitors who do not comply with all of the above requirements will be asked to leave.
MSHS Ambulatory Visitor Policy
Mount Sinai welcomes visitors to our outpatient practices. However, our visitor policy will be limited to ensure safety within the practices based on current government recommendations.
- Visitors are currently not allowed with the following exceptions*:
- Pediatric, obstetrics, geriatric, and oncology patients
- Patients with disability who require assistance
- For surgical patients, visitors may be asked to leave after check-in process and return when patient is ready for pick up
*Please verify exception criteria with your provider.
- Visitors must be 18 years of age or older.
- Anyone who has been diagnosed with COVID-19 in the previous 10 days will not be allowed into an outpatient practice in accordance with New York State Department of Health (NYSDOH) regulation.
- Anyone who has been a household contact or in close contact with someone diagnosed with COVID-19 over the past 10 days will not be allowed into an outpatient practice in accordance with NYSDOH regulation.
- During a visit, visitors:
- Must wear a proper face covering during their visit. Masks with valves are not permitted. A mask will be provided if needed.
- Will be screened for symptoms and asked for contact information prior to entry. If needed, visitors will be given personal protective equipment and shown the proper way to wear it.
- Visitors will be asked to wash their hands with soap and water, or use hand sanitizer, upon entry to the facility.
- If necessary to reduce crowding, visitors may be asked to wait outside.
- Please note that the ambulatory visitor policy may be adjusted to ensure the safety of staff, patients and visitors.
Requirements for Procedural Waiting Rooms
Each patient is allowed one visitor/escort/support person. If the patient is having ambulatory surgery at a main hospital* (not an ambulatory surgery center) the visitor/escort/support person may stay with the patient in the waiting room until the patient is brought in for their procedure.
Limited exceptions for pediatrics, childbirth, end-of-life situations, organ retrievals, and patients with intellectual, developmental, or other cognitive disabilities are allowed. Nursing administration is available to assist our clinical, security, and screening teams in managing requests for exceptions.
*This policy applies to the following hospitals:
- The Mount Sinai Hospital
- Mount Sinai Beth Israel
- Mount Sinai Brooklyn
- Mount Sinai Morningside
- Mount Sinai Queens
- Mount Sinai South Nassau
- Mount Sinai West
- New York Eye and Ear Infirmary of Mount Sinai