Visiting Hours

Mount Sinai will welcome visitors to the hospitals, including Emergency Rooms. For visitors to our ambulatory locations, please see the ambulatory visitor policy.

The visitor policy for the Mount Sinai Health System is as follows:

Before A Visit

  • Visitors must be 18 years of age or older. Visitors may include family, friends, loved ones, clergy or other individuals of patient’s choice.
  • Anyone who has been diagnosed with COVID-19 in the previous 10 days will not be allowed to visit patients. For the safety of our staff and patients, there are no exceptions to this policy.
  • Anyone who has been a household contact/in close contact with someone diagnosed with COVID-19 over the past 14 days will not be allowed to visit patients.
  • Visitors who have been in areas with high rates of COVID-19 transmission will not be allowed entry for 14 days. Exceptions include support persons deemed essential to the care of the patient; visitors to those in imminent end of life situations; companions to a patient undergoing a procedure or appointment that cannot be postponed.  
  • Visitors must wear a surgical mask during their visit. Masks with valves are not permitted. A mask will be provided if needed.
  • Visitors will be screened for symptoms, have a temperature check and be asked for contact information prior to entry.
  • Visitors must wash their hands with soap and water, or use hand sanitizer, before entering and exiting their loved one’s room.
  • If needed, visitors will be given personal protective equipment (PPE) and shown the proper way to wear it.

During A Visit

  • Patients are allowed only one visitor at a time and a total of two visitors per day. 
  • Inpatients are allowed a total of four hours of visitation each day, while Emergency Room patients are allowed a total of two hours of visitation.
  • When visiting an inpatient, visitors must keep their mask on and stay in the patient’s room throughout their visit unless asked to step out by hospital staff.
  • Visitors may not be present during procedures and in the recovery room.
  • When a COVID-19 patient is receiving an aerosol generating treatment [e.g., nebulizer treatments, high flow oxygen and Bilevel Positive Airway Pressure (BIPAP)]visitors may not be present.

As defined by New York State, there are certain exceptions to visitation hours and limits. These exceptions include visitors for pediatrics, labor and delivery, end of life (imminent within 24 hours), and patients with cognitive or developmental impairments. Hospital leadership may apply additional exceptions as needed.

Visitors who do not comply with all of the above requirements will be asked to leave.

Our Visiting Hours

  • 10:00 am - 6:00 pm
  • Maternity Designated Support Person: Open visiting hours
  • Neonatal Intensive Care Unit (NICU): Open visiting hours (mother and designated support person only)
  • Unit 7G: 3:00 - 4:30 pm

Please note, the visitor policy may be adjusted to ensure the safety of patients, staff, and visitors.

UPDATED VISITOR POLICY - 10/21/2020