Planning Your Visit

Latest COVID-19 Visitor Policy

Visits by a family member, significant other, friend, or other designated support person can play a vital role in patients’ well-being and serve as a great source of comfort and support. Patients have the right to decide who may or may not visit without regard to race, color, national origin, language, religion, gender identity, sexual orientation, physical or mental disability, or socioeconomic status.

Generally, we encourage people to visit between 9 am and 9 pm daily; however, staff will work to accommodate your visitation needs while ensuring that your care and safety, and that of your fellow patients, is not compromised. Clinical staff may determine that visitation may not be appropriate given the patient’s medical condition or that visitation should be restricted in certain circumstances. These circumstances include:

  • Visitors exhibit signs or symptoms of infection (e.g., coughing, runny nose, fever, chills)
  • Visitors interfere with the care of other patients; the patient or patient’s roommate(s) need(s) rest or privacy
  • We are aware of an existing court order restricting contact between the patient and the visitor
  • Visitors engage in disruptive, threatening, or violent behavior
  • The patient or roommate is undergoing care interventions

Visiting hours for specific units may vary. To inquire about hours, call the Mount Sinai West switchboard, (212) 523-4000.

Visiting Hours by Unit

General Medical/Surgical Units
9 am to 9 pm

7G - Psychiatric Unit
2-3 pm and 6-7 pm

9G - Addiction Institute
Sundays, 1 pm to 5 pm after the first week of admission. Visitors must be registered. To register as a visitor, please call (212) 523-8107 or (212) 523-8516.

Critical Care Units
Visiting hours restricted to 15-minute intervals, several times daily. Check individual units for schedules. Exceptions may be made by contacting the charge nurse.

Maternal and Infant Care Unit
We offer flexible visiting hours for individuals who play a significant role in the patient's life. Others may visit 9 am to 9 pm.