Office of Surgical Outcomes and Quality Improvement

Mount Sinai is committed to providing you with the best possible surgical care—before, during, and after your procedure. As a result, our Department of Surgery's Office of Surgical Outcomes and Quality Improvement (SOQI) strives to continually improve our quality of care by focusing on accountability. And our efforts are paying off. Consumer Reports has rated Mount Sinai as a top academic medical center in New York State for surgical outcomes. In addition, in 2017 the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®) recognized The Mount Sinai Hospital for meritorious outcomes in surgical patient care for three years in a row.

Led by educator Celia M. Divino, MD, FACS, Chief of the Aufses Division of General Surgery and Professor of Surgery, our collaborative teams work with national organizations to continuously improve our care and outcomes.  We use a variety of methods, including:

• Developing clear pathways for you and other patients
• Maintaining a culture of transparency
• Monthly Quality Assurance Committee and Process Improvement Committee meetings and weekly Morbidity and Mortality Conferences
• Regularly monitoring outcomes 
• Routinely reporting errors, reducing complications, and communicating medication compliance
• Using interactive online tools, data analysis, and feedback
  
• Taking a team-based approach
• Working closely with programs including the National Surgical Quality Improvement Program, Pediatric American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP), the Collaborative Endocrine Surgery Quality Improvement Program (CESQIP), the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), the Mount Sinai Health System Bariatric Collaborative, the Vascular Quality Initiative (VQI), and the Agency for Healthcare Research and Quality

Meet Our Team

At Mount Sinai, our interdisciplinary Quality Improvement team is dedicated to giving you the best possible experience.

Celia M. Divino, MD, FACS 
The Stanley Edelman MD Professor of Surgery
Vice Chair, Education & Quality
Chief, Division of General Surgery
Program Director, General Surgery Residency 

Dina Corjuc
Quality Improvement Research Analyst (MSSL-MSW MBSAQIP)

Richetta Givens, BBA
NSQIP Administrative Assistant (NSQIP)

Danyelle Gowie, MPH
Quality Improvement Research Analyst (NSQIP) 

Hena Kadri
Quality Improvement Research Analyst (MSH MBSAQIP and VQI)  

Manoj Devasahayam Geetha Kumari, MD
Quality Monitoring Coordinator (MSBI CESQIP, MBSAQIP, VQI)

Valentina Lavarias, MA, RN
Research Director (MSBI CESQIP, MBSAQIP, NSQIP, VQI)

Richard Liu, MS, MPH
Quality Improvement Monitoring Analyst (NSQIP)

Reba Miller, MBA
Quality Improvement Program Manager (NSQIP) 

Simran Parmar, BA
Quality Improvement Research Assistant (MSH MBSAQIP and VQI) 

Jessica Tan, BS
Quality Improvement Research Analyst (Pediatrics)