At Your Visit
Please sign-in at the front desk upon arrival. The front desk staff will verify your personal information; provide you with any forms necessary for your visit; and inform the medical assistant of your arrival.
In order to ensure that your visit will be covered under your insurance policy, we will need to confirm your personal information at each visit to our practice. This will minimize your out of pocket costs.
If your insurance company requires a referral, please present it to the front desk staff. Any co-pays or other fees required by your insurance will be collected at your appointment. We accept all major credit cards.
We know your time is valuable and we will make every effort to see you at your scheduled appointment time. Unfortunately, emergencies, complications, and other issues may lead to unexpected delays.
If your physician is running more than 15 minutes late, a member of our staff will advise you of the expected wait time. If you are waiting more than 15 minutes and no one has come to speak with you, please inform the front desk staff.
You will receive a Visit Guide from the front desk staff when you register. The Visit Guide provides a place for you to write down issues or concerns you want to bring up with your physician and/or to take notes to remind yourself of important information your physician provides during your visit.
Once you are in the exam room, a medical assistant will ask you preliminary questions and record your vital signs. If your physician is delayed, the medical assistant will keep you informed. Depending on the nature and complexity of your tests, the timing of results may vary widely. If your physician orders tests during your appointment, please ask him or her when you should expect to hear about the results.
Mount Sinai Diabetes Center
5 East 98th Street, 3rd floor
New York, NY 10029