• Press Release

Mount Sinai Works With Google Nest to Help Patients With COVID-19

A New Nest Camera Console Enhances Safety of Patients and Staff; Reduces PPE Demands

  • New York, NY
  • (May 11, 2020)

The Mount Sinai Health System has teamed up with Google Nest to use the latest in video and audio technologies to monitor some of the most critically ill patients with COVID-19. Nurses on the front line are using more than a hundred Nest Cameras installed at hospitals across the system to closely monitor and communicate with patients. 

“This technology improves our efficiency by cutting down the number of times our medical team has to enter patient rooms, allowing us to preserve protective personal equipment. Twofold, it enhances safety for patients because we can keep an eye on everyone from the nursing station, and for our staff, it minimizes the frequency of time spent in-room with COVID-19 patients,” said Robbie Freeman, MSN, RN, Vice President of Clinical Innovations at The Mount Sinai Hospital.

The purpose-built Nest Cameras console enables health care workers to livestream a feed from an inpatient unit and initiate communication with patients. Google Nest joined efforts with Mount Sinai in April to pilot the console in a hospital setting as the virus reached peak levels in New York City and continued to spread across the nation, causing an influx of patients and straining resources for all hospitals. 

“The Mount Sinai Health System remains committed to providing thoughtful, personalized care to patients while using the latest in cutting-edge technologies and digital health solutions,” said Sudipto Srivastava, MBA, Senior Director of Digital Health, Mount Sinai Health System. “We are grateful to partner with Google in curating a console that responds to the needs of so many hospitals right now. The Nest team worked with us over nights and weekends to develop a much-needed solution that addressed real challenges. This assists us with providing the highest level of care, while serving our patients and protecting our staff.”

About the Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, over 400 outpatient practices, nearly 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.

Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,300 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties.

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