"Hospitals See Urgent Care As First Step In Wider Adoption Of Telemedicine" - Amanda Eisenberg
The health care industry expects to be transformed by telemedicine in just more than a decade. Specialists will be accessible at the tap of a screen, postoperative virtual visits will be the norm and expensive chronic conditions will be monitored remotely. But for now, health systems in New York City are investing in what they anticipate will be the foundation for this type of treatment and trying to get their patients to buy in with an easy concept: virtual urgent care. “Telehealth in general is about providing access and the patient experience and making it as easy as possible for the patient to get the right care at the right place at the right time,” said Abraham Warshaw, MD, senior vice president and chief medical director of access services at Mount Sinai Health System. “The first entry point into the world of telehealth is when they need care and want it quickly and efficiently, and the urgent care telehealth offers that.” Mount Sinai Now, the health system’s virtual care app, also resembles a virtual waiting room but is only available to employees and covered through their insurance plans; the health system will roll out a self-pay option for its patient population before the end of the year and an insurance option in the first quarter of 2019, Dr. Warshaw said.
- Abraham L. Warshaw, MD, Associate Professor, Population Health Science and Policy, Icahn School of Medicine at Mount Sinai, Senior Vice President, Chief Medical Director, Access Services, Mount Sinai Health System
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