Your Visit

The Therapeutic Infusion Center staff wants to make your visit as convenient and pleasant as possible. Following are guidelines to ensure all preparations are in place prior to your first infusion treatment:

  • Please arrive 30 minutes before your appointment time to ensure timely registration and start of infusion therapy.
  • If you are running late for your appointment, please call 212-824-8852 or 212-824-8845 within 15 minutes into your appointment time and ask to speak with a Patient Encounter Associate, who can assist you.
  • If there is any change in your insurance coverage, please contact our Finance Department at 212-241-0287 or 212-241-5380 as soon as possible to ensure authorization is in place prior to your infusion treatment. Also, please bring insurance coverage identification along with any other information your primary care doctor has instructed you to bring to your infusion appointment.
  • If you are a current participant in any drug financial assistance program, please bring any and all information regarding such subsidy enrollment to ensure proper posting on your medical record before a bill is generated.


Validated parking is available at Mount Sinai Parking, 104th Street and Madison, from 5 am to 10 pm, Monday through Friday, with shuttle service to and from the Therapeutic Infusion Center at 1470 Madison Avenue.