Urology Telemedicine Appointments

Mount Sinai’s Department of Urology offers telemedicine/video appointments to maximize the patient experience and efficiency. We recognize during this heightened alert about COVID-19, that this convenient service is extremely helpful by reducing your potential risk of exposure. Used primarily for selected new and follow-up care, these appointments may be made for certain visit types and physicians in urology.

We would like to offer all new patients the same courtesy and convenience. However, we appreciate your understanding that many urologic conditions require a physical examination in the office. Follow-up visits typically do not require in-office technology and are shorter consultations than initial visits. Hence, telemedicine is an effective channel to receive quality follow-up care without the hassle of commuting for your appointment. Our patients enjoy the various benefits of real-time video visits, which can include prescribing medications if needed.

Frequently Asked Questions about Telemedicine

Which urologists participate in telehealth appointments?

Below is a list of our participating urologists that offer telmedicine appointments.

Urologic Oncology

Endourology and Kidney Stone

Pediatric Urology

Men’s Health

Integrative Urology/Holistic Medicine 

General Urology

Female and Male Urology/Incontinence

Reconstructive and Gender Affirmation Surgery

Sexual Function/Infertility


What types of appointments can take place with urologists via video visits?
As noted above, we predominantly use this delivery care method for follow-up visits that entail viewing a healing wound or discussing remaining symptoms, postoperative discomfort, quality of life questions (i.e. when to return to exercise or work routines) and medications. 

How do I book a telemedicine appointment?
Please contact your provider’s office via MyMountSinai or telephone to schedule your appointment. Once you’ve scheduled a video conference, you can use the Mount Sinai MyMountSinai App, on any iOS and Android phones or a tablet, to participate in the conference. A guide to using MyMountSinai App can be found here.

You can also call us at 212-241-4812 to book same day appointments.

Is my healthcare information safe while participating in this online visit?
Mount Sinai employs encrypted, HIPAA-compliant technology to connect you to our doctors. No one is present in the room with the doctor or listening on the line; you can confidently discuss your health in an environment of secure privacy.

Is there a copay for a telemedicine visit?
Yes, there is a copay for appointments not related to COVID-19.