Philips Recall Update
Does this recall affect me?
The recall only affects Philips Respironics devices. Most of the machines affected are CPAP machines used to help with sleep apnea. If your device is made by another company, such as ResMed or Fischer & Paykel, you are not affected by the recall and your device is safe to use.
I have a Philips Respironics device. How do I know if my device is involved?
If you have a Philips Respironics device, you might see a message on the screen letting you know your device is being recalled. The machines affected are: specific models of the Philips CPAP machine, BiLevel Positive Airway Pressure (BiLevel PAP) devices, and Mechanical Ventilators (such as Dreamstation, REMStar SE, Dreamstation BiPAP, and Trilogy 100/200). You can look on the Philips website to see the full list.
Should I stop using my CPAP machine?
We recommend that you keep using the machine until you speak with your health care provider. They will provide you with more information.
What do I need to do?
It is important to take a few steps:
- Register your device with Philips for the recall. This will connect you with a repair and replacement program for your machine. Philips will replace your machine at no charge to you.
- Contact your health care provider to find out if you should keep using your machine while you wait for a new one.
- Contact Durable Medical Equipment (DME). This is the company that provided the machine. Their contact information should be on your machine. They may be able to replace your device quickly by billing your insurance.
How can I speak to my provider?
You can call your doctor’s office or use this special form, which will ask you some specific questions related to this recall. These questions will help your doctor get back to you sooner.
Why are these devices being recalled?
The problem has to do with the sound-reducing foam on the devices. This foam can degrade. If it does, and you inhale the foam, it can cause health risks.
When will I hear more?
We will update this page regularly when there is new information.
What do I do if I have more questions?
If you have further questions, please contact your primary provider or your Respiratory Institute sleep/pulmonary physician at 212-241-5656.