Convenient Care

At Home. On the Go. Anytime.

Convenient Care makes it easy to use our telehealth services for urgent care or other appointments. Patients in the tristate area can use a phone, tablet, or computer to connect with a Mount Sinai doctor through online consultation, video visit, or text—all from the convenience of home. You’ll be able to discuss symptoms and handle next steps, including any needed prescriptions.

If you want to schedule an appointment with a primary care doctor or specialist, you can book a visit through MyMountSinai, a secure online portal that lets you schedule visits, communicate with your care team, view test results, request prescription refills, and more. For help deciding which type of visit best suits your needs, text us, and our care team will quickly guide you.

Urgent Care

For non-life threatening injuries or illnesses—from fractures to ear infections—you have many ways of connecting with our doctors. If you need in-person attention, we provide walk-in urgent care at locations across NYC, all of which follow strict safety protocols. If you prefer virtual urgent care, our doctors are available for real-time consultations via video or phone.

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Primary & Specialty Care

For non-urgent visits, screenings, or acute symptoms, connect with us through MyChart. Based on your needs, we’ll schedule an in-person appointment at one of our hospitals or offices or a video visit so you can talk with a doctor from home. If you want to search for the right primary care provider or specialist, explore Find a Doctor.

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Click4Care

As a flexible option for busy patients with common conditions like a cold or rash, we offer Express Online Consult, which is a “smart” interview form that asks you questions, adapts to your responses, then sends your information to our doctors. A Mount Sinai provider will get back to you in an hour or less with recommendations and next steps.

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