Allergy & Immunology Telemedicine Appointments

Mount Sinai’s Division of Clinical Immunology offers telemedicine/video appointments to our patients with allergy and immunology concerns, for both urgent and routine care. We recognize that during this heightened alert about COVID-19, virtual appointments are extremely helpful because they reduce your potential risk of exposure. We use these appointments for follow-ups and selected initial visits.  

We would like to offer all new patients the same courtesy and convenience. However, we appreciate your understanding that many immunologic conditions usually require a physical examination in the office. Most patients do not need in-person appointments for follow-up visits, which are typically shorter than initial visits. Hence, telemedicine offers quality follow-up care without the hassle of commuting. Our patients enjoy the various benefits of real-time video visits, which can include prescribing medications if needed.

Due to the urgent need to concentrate resources in the hospital and maintain the safety of our patients we are not currently scheduling in-person visits. 

Frequently Asked Questions about Telemedicine

What types of allergy and immunology appointments are available via video visits?
We predominantly use this delivery care method for follow-up visits. Some of our services include evaluation of all suspected allergies (e.g., pollen, food, dust, animals, and drugs), asthma, immune deficiencies, hay fever/allergic rhinitis, anaphylaxis, hives, angioedema syndromes, and sinus issues. Please note that we are now providing both urgent and routine care for our patients. We can discuss other symptoms, quality of life questions, and any issues related to medications. 

How do I book a telemedicine appointment?
Please contact your provider’s office via Mount Sinai MyChart or by telephone at 212-241-0764, to schedule your appointment. Once you’ve scheduled your appointment, the visit will be conducted on the Mount Sinai MyChart app.

Call us at 212-241-0764 to book same-day appointments.

How do I conduct my telemedicine appointment?
You can conduct telemedicine appointments using the MyChart app (found in the Google Play store or iTunes) on any Android, iOS phone, or tablet released in the last few years.

On our MyChart webpage, you can find detailed instructions on how to register for a MyChart account if you do not have one, download and use the app for your visit, and what you will need to do to prepare prior to your visit.

Is my health care information safe as I participate in this online visit?
Mount Sinai employs encrypted, HIPAA-compliant technology to connect you to our doctors. No one is present in the room with the doctor or listening on the line; you can confidently discuss your health in secure privacy.

Is there a copay for a telemedicine visit?
Yes, there is a copay for appointments not related to COVID-19.