• Press Release

Mount Sinai Health System Launches Mobile Application for Patients

  • New York, NY
  • (June 28, 2016)

Mount Sinai Health System (MSHS) today announced the launch of a new mobile application for patients called MountSinaiNY.  Developed by Mount Sinai’s Department of Information Technology, MountSinaiNY will serve as a one-touch patient experience, featuring centralized information and services that provide greater access to and utilization of health services offered at the Health System.

“The MountSinaiNY app is a digital gateway to the many services we provide at Mount Sinai,” said Kumar Chatani, Executive Vice President and Chief Information Officer, Mount Sinai Health System. “We continue to use innovative technology to engage patients while streamlining their experience within our health system.”

Initial features of the MountSinaiNY app include:

  • MSHS general information: Access contact information, visiting hours, directions, parking, and amenities for each MSHS hospital campus, urgent care/walk-in and primary care location
  • Find a Doctor: Find physicians and request an appointment quickly for any specialty at any MSHS location
  • Pay My Bill: Easily pay bills through the mobile bill pay system
  • Medical Record Access: Seamlessly access medical record information through connection with MyMountSinaiChart
  • Stay Connected with Us: Access MSHS news, blog, and social media feeds

“We are developing innovative, user-friendly platforms to give our patients access to all our health system has to offer,” said Sandra Myerson, Senior Vice President and Chief Patient Experience Officer, Joseph F. Cullman, Jr. Institute for Patient Experience, Mount Sinai Health System. “The MountSinaiNY app will connect patients with our renowned physicians while enabling them to seamlessly manage key business matters.”

Future updates to the app may include enhanced telemedicine, way finding, symptom tracking, deeper Epic electronic health record integration, and emergency management features.

Mount Sinai partnered with LifeMap Solutions, a subsidiary of BioTime, Inc. (NYSE MKT: BTX), to develop the MountSinaiNY app.  Mount Sinai has been working with LifeMap—the only commercial developer to participate in Apple’s ResearchKit launch—for more than two years, developing other mobile health apps together, including the Asthma Health and COPD Navigator apps.

“In co-developing MountSinaiNY, we have had the privilege of working once again with the innovative Mount Sinai leadership,” said Corey Bridges, CEO of LifeMap Solutions. “Even for a Silicon Valley company, it is rare for us to find a partner as forward-thinking as Mount Sinai. MountSinaiNY has been an opportunity for LifeMap to work with MSHS to directly empower patients, and it represents a new level of coordination between our two organizations.”

The MountSinaiNY app is available today for free on the Apple App Store and can be downloaded here.


About the Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, over 400 outpatient practices, nearly 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.

Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,300 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties.

For more information, visit https://www.mountsinai.org or find Mount Sinai on FacebookTwitter and YouTube.