What Parents Need to Know

Visiting Guidelines for Family and Friends

The Mount Sinai Kravis Children’s Hospital delivers family-centered patient care. We recognize that the family plays a vital role in the patient’s well-being, and we encourage family participation. When you visit a pediatric patient, please refer to the following set of guidelines.

  • Partners in care may be biological, step, or adoptive parent, legal guardians, or the patient’s primary caretakers. We encourage partners in care to stay with the patient as much as possible.
    • Each pediatric patient will have two designated partners in care.
    • Patients 18 years and older may choose their own partners in care.
    • Our pediatric staff will issue two identification (ID) badges –one for each partner in care; simply show your ID badge to the security guard to speed your entry into the hospital.
  • A family member is anyone identified by the patient or parent as related by blood, marriage, or an emotional or legal bond. Family members must stop at the security desk on entering the hospital.
  • A visitor is someone not identified by the patient or parent as family and may include a neighbor, friend, classmate, or acquaintance. Visitors must stop at the security desk on entering the hospital.

Special Arrangements for additional family and visitors can be made for holidays, special occasions, or medical conditions. Speak to your child’s nurse, social worker or child life specialist to make arrangements.

Guidelines for Visiting the Pediatric ICU (NICU/PCICU)

  • We encourage one partner in care to stay with the patient 24 hours a day
  • One partner in care may sleep at the bedside
  • Visiting hours are from 9:00am to 9:00pm for everyone except partners in care
  • Visiting children under 14 must be accompanied by an adult
  • Children under 18, including siblings, may not spend the night
  • Visitors and family (not including partners in care) should be limited to two at a time

Guidelines for General Visits

In order to protect patients from infection and to promote a healing environment, we ask that you:

  • Be free from colds, fever, upper respiratory infections such as the flu, or recent exposure to someone with chicken pox
  • Respect the “quiet time” period on your patient’s inpatient floor
  • Follow the isolation procedures in place for the patient (gown, gloves, mask) to prevent re-infection
  • Use hand sanitizer or wash your hands on entering the unit
  • Leave the unit or room, if asked, by a health care provider or the patient

Contact Us

Kravis Children's Hospital

Appointments and Information
Tel: 212-241-9500

1184 Fifth Avenue
New York, NY 10029  Map

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The Family Advisory Council brings parents and hospital staff working together to improve patient care and the hospital experience.

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