Patient's Privacy Policy

The Mount Sinai Hospital is committed to protecting the privacy of your medical information. So that we can best meet your needs, we have provided the following documents to describe our privacy policy in detail. To fully understand our policy we have provided forms for you to review. In addition, we will ask you to sign an 'acknowledgment' indicating that you have been provided with this notice.

Contact Us

If you have any questions or concerns please contact the following people:


Contact Us

We welcome feedback about your care.

If you have concerns, please contact:

The Nurse Manager or Supervisor

In Manhattan:  
The Patient Service Center
Guggenheim Pavilion Atrium
212-659-8990 days
212-241-6500 evenings, nights, and weekends

At Mount Sinai Queens:
The Patient Representative
Annex 2nd Floor

If you feel we have not been able to address your concerns, you may file a complaint anonymously and/or without retaliatory action to:

New York State Department of Health: 800-804-5447

The Joint Commission: by emailing or calling 800-994-6610.