Frequently Asked Questions
What number do I call to make appointments?
212-241-5415 between the hours of 9 am and 5 pm, Monday - Friday
What if I am late for an appointment?
We request patients arrive within 15 minutes of their scheduled appointment time, after which they are considered a “no show” and the doctor may not be able to accommodate you at all or until after all the other patients have been seen.
What if I have to cancel an appointment?
We request that all appointment cancellations be done at least 48 hours prior to the scheduled appointment. You may incur a cancellation fee of $75 if cancelled within 48 hours.
Can I talk to my child’s doctor on the phone?
You may call the office (212-241-5415) between the hours of 9 am and 5 pm, Monday - Friday. Your message will be sent to the doctor, and he or she will attempt to call you back that day. If it is urgent, please advise our team.
If your child is having an emergency, please call 911.
How can I reach you when the office is closed?
One of the physicians in the practice is on call 24 hours a day/7 days a week for urgent medical matters only. Questions about appointments and refills should be limited to business hours.