Patient Representatives

Patient representatives work with our patients and their families to address any issues they may have — problems, complaints, or concerns about their health care or with our services — that other staff are unable to resolve.

How to Reach a Patient Representative

Patient representatives are on call Monday to Friday, from 9 am to 5 pm. They can be reached at 212-523-3700.

At other times, please call 212-523-4000 and ask for the nursing administrator.

Non Discrimination Statement

The Mount Sinai Health System complies with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.