The new Stavros Niarchos Foundation Emergency Department at Mount Sinai Queens is a state-of-the-art facility that provides expert care to adults and children. The new Emergency Department is located at the corner of Crescent Street and 30th Road, Astoria. At five times the size of our previous emergency room, we are equipped to handle a wide range of health concerns, around-the-clock, including cardiac and respiratory emergencies, abdominal pain, orthopedic injuries, infections, and any issue requiring emergency care. We are the only hospital in Queens designated by both the New York State Department of Health and The Joint Commission as a primary stroke center, making Mount Sinai Queens the first choice for stroke patients.
You will notice our new approach to emergency care immediately upon entering the Emergency Department: as a patient, you enter through a separate walk-in entrance or are brought in by ambulance to a covered bay that leads directly into the emergency room. You will be greeted by a registered nurse, who employs a new rapid triage procedure to assess patients before you’re led to a private, comfortable space for evaluation by one of our emergency medicine doctors. Our goal is to quickly get you to the right place for the right treatment. A CT scanner and X-ray equipment dedicated to our patients ensures prompt testing and quick turnaround time for test results, especially for diagnosis of stroke.
Our skilled medical team, consisting of board certified emergency physicians and emergency trained nurses and other staff, examines and treats adults and children in a comfortable environment featuring the latest advances in emergency medicine. Our first-rate nursing staff is the only one in Queens to receive the prestigious Magnet® designation for nursing excellence. As a patient your experience, including reduced wait time, is a top priority.
We now have medical and surgical capabilities that were previously only available in Manhattan, yet we still maintain the comfort and familiarity of a hospital dedicated to your health and all our neighbors.
We know that visiting any emergency facility is stressful for patients and families, so we do everything in our power to ease your concerns, manage patients’ pain, and provide comfort while we diagnose and treat the emergency. Free WiFi service is available throughout the Emergency Department, and individual televisions are at the bedsides of all patients.
We work hard to keep the lines of communication wide open so you can tell us if there’s a change in how you’re feeling, and we keep you informed as we learn more about your condition. Our hospital staff members speak more than 35 languages, reflecting the diversity of our vibrant community. Our telephone language line allows easy and immediate access to virtually every language, aiding communication between you and our staff.
In many cases, you are treated and return home the same day. If doctors believe that further treatment is necessary, you will be admitted to a room upstairs, where you receive quality care from a different team of physicians and nurses. In rare instances, when highly specialized treatment is necessary, you may be transported to one of our Mount Sinai campuses in Manhattan.
All doctors, nurses, and staff caring for patients throughout Mount Sinai use our electronic medical record system for instant access to comprehensive patient information, including your current status, medical history, medications, and test results. It provides up-to-the-minute information that can be shared by the entire medical team treating you, better enabling us to provide timely, efficient, coordinated care, and minimizing the risk of errors.
Why Mount Sinai Queens for Emergency Care?
With the opening of the new Stavros Niarchos Emergency Department, Mount Sinai Queens has put all of the elements in place to ensure high quality, safe, compassionate care, including:
- New cutting-edge Emergency Department features the latest technology and medical services.
- State-of-the-art CT scanner and X-ray equipment dedicated to patients in the Emergency Department ensures timely testing and results and minimizes wait time.
- We are designated a primary stroke center by The Joint Commission and the New York State Department of Health.
- First-rate nursing staff received the prestigious Magnet® designation for nursing excellence, and we are the only hospital in Queens to qualify for that honor.
- For patients without a doctor, we use our extensive physician network to refer you to nearby physicians for follow-up.
- You will benefit from the close collaboration among Mount Sinai doctors p and our other hospital campuses, as needed.
- We can communicate with you in your native tongue thanks to our multilingual staff and translation services available in almost every language.