New “Patient Itinerary” App Debuts at Mount Sinai
Tablet-Based Application Gives Patients, Relatives and Staff Comprehensive, Real-Time Overview of Clinical Care While In Hospital
A new “Patient Itinerary” app now gives patients at The Mount Sinai Hospital a detailed schedule of upcoming treatments, procedures and tests. Conceived by the Mount Sinai Inpatient Care Model Redesign Team and developed by Mount Sinai Information Technology, the IPad app is housed on tablets provided by the New York City-based tech company PadInMotion. Staff recently expanded a pilot program for the app, which features access to secure, HIPAA-compliant patient information, making it available for up to 100 patients without cost.
“The ultimate goal with our Patient Itinerary app is to provide a real-time snapshot of clinical care information to make the hospital stay less stressful – and to make our patients better informed – all towards ensuring a good health outcome for those in our care,” said Kumar Chatani, MBA, Chief Information Officer for the Mount Sinai Health System. “Our Information Technology and Nursing Departments will continue to work together to refine an already successful rollout, and we believe Patient Itinerary will soon become a standard that other hospitals emulate.”
“As those on the front lines of expert medical care, our nurses are often asked questions like, ‘When do I take my next dose of medication?’ or ‘How much longer until the surgery?’” said Carol Porter, DNP, RN, FAAN, Edgar M. Cullman Sr., Chair of the Department of Nursing at the Icahn School of Medicine at Mount Sinai and Chief Nursing Office and Senior Vice President, The Mount Sinai Hospital. “The Patient Itinerary app not only puts that critical information at our fingertips – but also in the hands of our patients, and that’s a crucial component of quality care.”
Pre-loaded with Patient Itinerary, the program iPads provide access to patient education materials customized for each clinical unit or department. They also offer access to entertainment apps, Facebook, e-newspapers and video-on-demand. Additionally, patients may provide feedback on their Mount Sinai experience that is used to further improve inpatient services.
About the Mount Sinai Health System
The Mount Sinai Health System is an integrated health system committed to providing distinguished care, conducting transformative research, and advancing biomedical education. Structured around seven hospital campuses and a single medical school, the Health System has an extensive ambulatory network and a range of inpatient and outpatient services—from community-based facilities to tertiary and quaternary care.
The System includes approximately 7,100 primary and specialty care physicians; 12 joint-venture ambulatory surgery centers; more than 140 ambulatory practices throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and 31 affiliated community health centers. Physicians are affiliated with the renowned Icahn School of Medicine at Mount Sinai, which is ranked among the highest in the nation in National Institutes of Health funding per investigator. The Mount Sinai Hospital is in the "Honor Roll" of best hospitals in America, ranked No. 15 nationally in the 2016-2017 "Best Hospitals" issue of U.S. News & World Report. The Mount Sinai Hospital is also ranked as one of the nation's top 20 hospitals in Geriatrics, Gastroenterology/GI Surgery, Cardiology/Heart Surgery, Diabetes/Endocrinology, Nephrology, Neurology/Neurosurgery, and Ear, Nose & Throat, and is in the top 50 in four other specialties. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 10 nationally for Ophthalmology, while Mount Sinai Beth Israel, Mount Sinai St. Luke's, and Mount Sinai West are ranked regionally. Mount Sinai's Kravis Children's Hospital is ranked in seven out of ten pediatric specialties by U.S. News & World Report in "Best Children's Hospitals."