The Medical School Computing Help Desk provides technical support to Mount Sinai School of Medicine. It is available for consultation in person, via e-mail at Med-School-Computing@mssm.edu, and by telephone (ext 47091) during regular Media Resource Center (MRC) hours.
The Help Desk supports library patrons and other members of the Mount Sinai community in many ways, including:
- Support of the software applications available in the Media Resource Center and on Medical School networks.
- Registration for Levy Library training classes.
- Assignation of network logins and email accounts for users on Medical School Computing Networks.
- Distribution of site-licensed software.
- Scheduling of work orders and service repair orders for Medical School Computing.
- Management of the circulation of audiovisual materials.